Hawk Mews Cancellation Policy
Mike Dupuy Hawk Mews Policies
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Standard Mews |
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Customer Places Order |
Pays 60% Deposit or Pays in Full |
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Standard Plans are Emailed to Customer |
Customer Reviews and Approves Plans Customer May Move Position of Panels at No Charge |
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Customer Approves Plans |
Project is Added to Production Schedule |
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PRODUCTION STARTS |
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Cancellation After Production Starts |
80% of Deposit is Refunded 20% Cancellation Fee |
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Cancellation After Production Completion |
50% of Deposit is Refunded 50% Cancellation Fee |
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PRIOR TO SHIPPING |
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Shipping and Packing Quote |
Customer Pays Balance of mews (if applicable) Customer Pays Shipping/Handling |
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Custom Mews |
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Customer Requests Custom Plans |
$500 Custom Non-Refundable Design Fee Applied to Cost of Mews if Ordered Includes 3 Rounds of Changes Additional Rounds $100 Each |
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Customer Approves Plans |
Customer Makes Deposit 60% Total Cost of Mews Project is Added to Production Schedule |
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PRODUCTION STARTS |
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Cancellation After Production Starts |
50% of Deposit is Refunded 50% Cancellation Fee |
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After Production Completion |
No Refunds |
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CHANGE ORDERS AFTER PRODUCTION START |
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Customer Requests Custom Plan Changes |
$100 Per Round of Changes Plus Cost |
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PRIOR TO SHIPPING |
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Shipping and Packing Quote |
Customer Pays Balance of mews (if applicable) Customer Pays Shipping/Handling |
V5: 2025-07-31